Refund policy

Refund & Return Policy

Last Updated: August 25, 2026

At BLUSHE, we want you to feel confident with every purchase. If you’re not completely satisfied with your order, we’re here to help.

30-Day Return Policy

We accept eligible return requests within 30 days of delivery.

To be eligible for a return:

  • Your return request must be submitted within 30 days of delivery.
  • The product should be returned in its original packaging whenever possible.
  • Proof of purchase or your order number is required.
  • Products that have been excessively used, intentionally damaged, or altered may not be eligible for a refund.

For hygiene and safety reasons, we reserve the right to decline returns that show excessive use or contamination.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your product arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and clear photos of the item.

Once reviewed, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Non-Returnable Items

The following items are generally not eligible for return:

  • Gift cards
  • Final sale items
  • Products returned more than 30 days after delivery
  • Items intentionally damaged or altered after delivery
  • Products showing excessive use or misuse

If you’re unsure whether your item qualifies, please contact us before returning it.

How to Start a Return

To request a return, contact us through the contact information provided on our website and include:

  • Your full name
  • Order number
  • Reason for the return
  • Photos of the product if it arrived damaged or defective

Please do not send a product back without first submitting a return request.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, customers are responsible for applicable return shipping costs.

Original shipping charges are non-refundable unless the return is due to an error on our part.

Refunds

Once we receive and inspect your eligible return, we will notify you of the status of your refund.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Please allow additional time for your financial institution to post the refund to your account.

Cancellations

If you need to cancel or modify an order, contact us as soon as possible.

We cannot guarantee cancellations or modifications once an order has entered processing or has been shipped.

Exchanges

If you received a damaged, defective, or incorrect product, contact us so we can review the issue and determine the appropriate replacement or resolution.

Contact Us

If you have any questions about returns or refunds, please contact BLUSHE Customer Support through the contact information available on our website.

We’re happy to help.